Admin guide

Getting into the admin console, setting up the second factor it requires, and switching the interface between English and Thai. Start here on your first day — every other admin chapter assumes you are already in.

Setting up and replacing the second factor the console asks for. This is about your own account only — no role lets you change anybody else's.

The Super admin role owns everything, plus the three settings screens nobody else can open: Team, Activity and Branding. This is the tour: what appears in your sidebar, what each part is for, and where the detailed chapter for each job lives.

The Reviewer role owns approving people and classes (ADR-0023). This is the tour: what appears in your sidebar, what each part is for, and where the detailed chapter for each job lives.

The Editor role owns the content library and the things that appear on it. This is the tour: what appears in your sidebar, what each part is for, and where the detailed chapter for each job lives.

The Moderator role owns everything members post, and the members themselves. This is the tour: what appears in your sidebar, what each part is for, and where the detailed chapter for each job lives.

The Support role owns helping an individual member with their account and their bookings. This is the tour: what appears in your sidebar, what each part is for, and where the detailed chapter for each job lives.

The Marketing role owns what we send to members and what we sell them. This is the tour: what appears in your sidebar, what each part is for, and where the detailed chapter for each job lives.

The list of everyone who can open this console, and the only place a role is given or taken away. Adding someone here is what turns a normal Baojai account into an admin.

Classes a coach has created but not yet published. Approving one puts it on the website and opens it for booking; this is the gate between a coach writing a class and members seeing it.

The queue of people asking to become a Baojai coach. You see everything the applicant submitted, the certificates they attached, and the two buttons that decide the outcome. Open it when you are told a new application has arrived, or work the "Pending" queue on whatever schedule your team agreed.

Music, Meditation, Podcasts and Sleep are four tabs over the same screen and behave identically. Everything the app plays is added, edited and removed from here.

Everything members have flagged — posts, videos, comments, accounts — in one queue with who reported it, why, and what you decided.

Finding a member, reading their record, and the two heavy actions on it: banning an account and deleting one. Support can open this screen to help someone; only moderation should use the buttons.

Every booking in the system, and the slots they were made against. This is the screen for "I booked a class and something went wrong".

Discount codes: making them, seeing which ones are being used, and when each expires. Redemptions are the only honest measure of whether a campaign reached anybody.

Sending a push notification to members, and the log of everything that has been sent with how it landed.

Almost nothing you delete in this console disappears straight away — it goes here first. Trash is the one screen every role can open, because an editor who removed the wrong place has to be able to put it back without finding a super admin.