Working the reports queue
Everything members have flagged — posts, videos, comments, accounts — in one queue with who reported it, why, and what you decided.
The moderator role. This is the front door to moderation; the individual Posts, Videos and Comments screens are for when you already know what you are looking for.
Steps
- 1
Open Moderation → Reports.

You should see · A table ① with a row per report: what kind of thing it is, the target, who reported it, the reason they gave, and the status.
What it means · One piece of content can be reported many times and each report is its own row. A target appearing repeatedly is a stronger signal than any single reason.
- 2
Filter by status to separate new reports from ones already handled.

You should see · The list narrows; the columns stay the same.
What it means · Work the unhandled ones. A report you leave open stays visible to every other moderator, so your note is how they know you have looked.
- 3
Open a report to see the reported content and record a decision.

You should see · The reported item with the reporter's reason, and a note field for what you decided.
What it means · Write the note even when you take no action. "Checked, within guidelines" stops the next moderator re-reviewing the same thing, and it is the only record of why something was left up.
How to tell it worked
- ✓The report's status reflects your decision.
- ✓Your note is visible to the next moderator who opens it.
Problems
The reported content is already gone
Why · Someone else actioned it, or the member deleted it themselves.
Fix · Close the report with a note saying so, rather than leaving it open.
The same target keeps coming back
Why · Taking down one post does not stop the account posting again.
Fix · That is when to look at the account itself — see the user moderation chapter.
What cannot be undone
- ⚠ Taking content down is visible to the person who posted it.
