Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the BaoJai mobile application and website (together, the "Service"), operated by SC AI COMPANY LIMITED ("we", "us", or "our"). By creating an account, booking a session, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

These Terms should be read together with our Privacy Policy, which explains how we handle your personal data.

2. The Service

BaoJai is a mindfulness and wellness application that lets you record guided meditation sessions, view estimated wellness metrics (such as heart rate, respiration, and a calm score), share content with a community, and book sessions with coaches or wellness places. We may add, change, or remove features at any time.

3. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of legal majority in your jurisdiction, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.

4. Your Account

• You are responsible for the accuracy of the information you provide and for keeping your login credentials secure.
• You are responsible for all activity that occurs under your account.
• Notify us promptly at info@scai.co.th if you suspect unauthorized use of your account.
• You may delete your account at any time (Settings → Account Information → Delete Account); see the Privacy Policy for what happens to your data.

5. Health & Wellness Disclaimer

BaoJai is a wellness and lifestyle product, not a medical device, and does not provide medical advice, diagnosis, or treatment. The biometric figures shown, including heart rate, heart-rate variability, respiration, stress, calm/relaxation score, and any wellness classification, are estimates derived from camera-based remote photoplethysmography (rPPG) and optional consumer wearables. They are intended for general informational and self-awareness purposes only and may be inaccurate or affected by lighting, movement, skin tone, device quality, and other factors.

• Do not rely on the Service for any medical decision or emergency.
• Always consult a qualified healthcare professional regarding any medical condition or before starting any wellness, breathing, or meditation practice.
• If you experience discomfort, dizziness, or distress during a session, stop immediately and seek appropriate care.
• Meditation and breathing exercises may not be suitable for everyone; use the Service at your own discretion and risk.

6. Bookings, Sessions & Payments

• Bookings with coaches or wellness places are subject to availability and confirmation.
• You agree to provide accurate booking details and to attend at the scheduled time, or to cancel or reschedule in accordance with the cancellation terms shown at the time of booking.
• Coaches and places are independent providers responsible for the sessions they deliver; we provide the platform that facilitates booking.
• Where fees, deposits, or refunds apply, the terms presented during the booking flow govern that transaction.
• We are not responsible for the conduct, quality, or outcome of services provided by third-party coaches or places.

7. User Content & Conduct

You retain ownership of the content you create (such as meditation videos, comments, and playlists). By posting content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that content for the purpose of operating and promoting the Service. You are responsible for the content you post and confirm you have the rights to share it.

You agree not to:

• Post content that is unlawful, harmful, harassing, hateful, sexually explicit, or that infringes the rights of others;
• Impersonate any person or misrepresent your affiliation;
• Upload viruses or attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service;
• Use the Service to collect data about other users without consent, or for any unlawful or commercial purpose not expressly permitted;
• Provide false medical or wellness claims to other users.

We may remove content or suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk to other users or the Service.

8. Intellectual Property

The Service, including its software, design, branding, logos, and original content (other than user content), is owned by SC AI COMPANY LIMITED and protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, distribute, or create derivative works from the Service without our prior written permission.

9. Third-Party Services

The Service relies on third parties, including Apple, Google (Sign-In and Places), Supabase, Google Cloud Platform, and Sentry, and may let you connect optional Bluetooth wearables. Your use of those services is also subject to their own terms and policies. We are not responsible for third-party services or devices.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy of metrics, or uninterrupted availability. We do not warrant that the Service will be error-free or that biometric estimates will be accurate.

11. Limitation of Liability

To the maximum extent permitted by applicable law, SC AI COMPANY LIMITED and its officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of (or inability to use) the Service, reliance on any metric or content, or any session booked through the Service. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or if we discontinue the Service. Sections that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will continue to apply.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms and revise the "Last updated" date above. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the Kingdom of Thailand, without regard to its conflict-of-law principles. Any dispute arising from these Terms or the Service shall be subject to the jurisdiction of the competent courts of Thailand.

15. Contact Us

If you have questions about these Terms, please contact us at:

SC AI COMPANY LIMITED
Email: info@scai.co.th