What a Moderator can do
The Moderator role owns everything members post, and the members themselves. This is the tour: what appears in your sidebar, what each part is for, and where the detailed chapter for each job lives.
Yours is the role with the most irreversible actions in the console. Read the warnings on each chapter before you use them — a ban is visible to the person it lands on.
Before you start
- · An admin account with the moderator role, added by a super admin from the Team screen.
Steps
- 1
Sign in and look at the sidebar ①.
You should see · Content — Places, which for you is the way through to the reviews members leave on them. Community — Users and Generated Tracks. Moderation — Reports, Posts, Videos, Comments and Articles.
What it means · The sidebar is built from your roles, so what is not there is not something you can reach. It is a courtesy, not the lock: the real gate is on the server, and typing a URL you have no role for is refused with a 403 whatever the menu shows.
- 2
Read the dashboard ①.
You should see · Today's numbers and a strip of anything waiting for attention.
What it means · The dashboard is the one screen every role can open, so it shows you only what your roles already let you see elsewhere.
- 3
Open Settings → Two-factor login ① at least once.
You should see · Your own security settings, including where you enrol a second factor.
What it means · This is the one page an admin can always reach, even before enrolling. On production a second factor is required, so an un-enrolled admin lands here and goes no further until it is set up.
How to tell it worked
- ✓Your sidebar matches the sections listed above.
- ✓You can open each of them without being refused.
Problems
A section listed here is missing from your sidebar
Why · Your account does not actually hold the moderator role, or holds a different one.
Fix · Ask a super admin to check the Team screen — the role list there is the truth.
You can see a menu but the page says you have no access
Why · The sidebar is generous by a screen or two where one role needs another's lookup. The server decides.
Fix · Nothing to fix — that screen is not yours. Ask whoever owns it.